If you have any issue with your server or service, you can reach us 24/7 by opening a ticket. Our certified engineers are well-trained and extremely experienced solving any issue that might arise. Our standard response time SLA is 60 minutes. A faster SLA can be purchased for an additional monthly fee.
All support is handled in-house by dedi.net certified technicians as we strive to provide you the best possible service. We don’t outsource our staff.
Please contact us via the form below or through email.
Sales Department: firstname.lastname@example.org
Support Department: email@example.com
Billing Department: firstname.lastname@example.org
Abuse Department: email@example.com
Comments or questions are welcome.